Unfortunately, cueballmasters exclusively delivers within the UK and does not provide international shipping services. We apologize for any inconvenience this may cause.
To place an order on our website, simply browse through our selection of products, add the items you wish to purchase to your shopping cart, and follow the prompts to complete the checkout process.
We accept Visa, Mastercard, Maestro, American Express and Discover, Apple Pay, Google Pay and PayPal.
All orders are processed within 1 to 3 business days, after receiving your order confirmation email. Please note that processing doesn't occur on weekends or holidays.
Delivery times will vary based on the shipping method you choose and your location. Please read our Shipping Policy page for more information on delivery options and estimated delivery times.
Upon completion, you’ll receive an automated email confirming your order. Please retain this email for future reference until you receive your package. If, for any reason, the confirmation email doesn’t appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team at help@cueballmasters.com and we’ll swiftly resolve the issue for you.
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order by visiting our Order tracking page.
We offer a 30 day return policy for all products purchased from our store. Please see our Return & Refund page for more information on how to process a return.
For more answers, please refer to our Frequently asked questions page.
Phone :+447848142136
Email : help@cueballmasters.com
Monday - Friday: 09:00 - 18:00 (GMT)
128 City Rd, London EC1V 2NX UNITED KINGDOM
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